1.1 Mediix Recruitment Pty Ltd (ABN 99 672 042 689) (‘Mediix Recruitment’, ‘we’, ‘us’, ‘our’) is committed to protecting your privacy and the personal information you provide to us. We only collect information that is reasonably necessary for the proper performance of our activities as a medical and healthcare recruitment agency.
1.2 Personal information is collected and managed in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs).
1.3 This Privacy Policy outlines how Mediix Recruitment collects, discloses, uses, stores, and handles your personal information.
1.4 ‘Personal information’ means information about an identifiable individual — including an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether it is recorded in material form or not
2.1 Mediix Recruitment provides specialist recruitment services connecting doctors and allied health professionals with hospitals, clinics, and health facilities across Australia. This policy relates to all personal information collected by Mediix Recruitment in the course of those services
3.1 For all privacy queries, access requests, corrections, or complaints, please contact:
| Name | Anna Dobosz, Director |
| inquiry@mediix.com.au | |
| Phone | +61 427 18 18 18 (Mon–Fri, 8am–6pm AEST) |
4.1 By submitting your personal information to Mediix Recruitment, you consent to us dealing with your personal information in accordance with this Policy. Where applicable law requires your specific consent for particular uses of your information, we will ask you separately for that consent.
4.2 You may withdraw your consent at any time by contacting us at inquiry@mediix.com.au. Please note that withdrawing consent may limit our ability to provide recruitment services to you.
Notice to Candidates
Before you provide any personal information or documents to Mediix Recruitment, this statement explains why we are collecting your information, how it will be used, and who it may be shared with. Please read this carefully.
5.1 We collect your personal information to:
5.2 Your information may be disclosed to:
5.3 Your resume will always be de-identified before being shared with any third party unless you give express consent otherwise.
5.4 You are not required to provide your personal information. However, if you choose not to, we may be unable to register you as a candidate, submit your credentials to health facilities, place you in a role, or process your payments.
6.1 It is our usual practice to collect personal information directly from you. Collection may occur when you contact us by phone or email, submit an application form, register through our website, or engage with us via LinkedIn or other platforms.
6.2 We also collect personal information from third parties where permitted — for example, from referees you nominate, AHPRA, the Department of Home Affairs, or background screening providers. Where practicable, we will inform you when we collect your information from a third party.
6.3 The personal information we collect may include:
6.4 If you provide us with information about another individual (such as a referee or previous employer), you are responsible for notifying that person that their information has been provided to us and that it will be handled in accordance with this Policy.
7.1 Mediix Recruitment will only use your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
7.2 We collect and use your personal information for the following purposes:
7.3 We may use your contact details to send you information about relevant job opportunities or Mediix Recruitment services. You have the right to opt out of direct marketing communications at any time by
7.4 We comply with the Spam Act 2003 (Cth) and will update your preferences promptly upon request.
8.1 When you visit mediix.com.au, our web hosting provider may automatically record the following information for statistical and administration purposes:
8.2 This information is anonymous and is not used to identify individual users or their browsing activities. No attempt is made by Mediix Recruitment to match this information to any individual.
8.3 Our website may use cookies to improve your browsing experience, such as retaining preferences and login details. You can disable or delete cookies through your browser settings at any time.
8.4 Please be aware that there are inherent risks in transmitting information across the internet. While we take all reasonable steps to protect data you submit through our website, we cannot guarantee that information transmitted over the internet will not be intercepted. Our website may contain links to third-party websites; we are not responsible for the privacy practices of those sites.
9.1 Mediix Recruitment will only disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
9.2 We may disclose your personal information to:
9.3 We take reasonable steps to ensure that any third party receiving your personal information is bound by obligations to protect it to the same standard we apply.
9.4 Your personal information is not routinely disclosed to overseas recipients. All cloud systems used by Mediix Recruitment store data within Australia. In the unlikely event that overseas disclosure is required, we will seek your consent unless we are required by law to disclose without consent.
10.1 Mediix Recruitment takes reasonable steps to protect your personal information from loss, unauthorised access, misuse, modification, or disclosure. Our security measures include:
10.2 All contracted third-party service providers who may handle your personal information are required to protect it in a manner consistent with this Policy and applicable privacy law.
10.3 While we take all reasonable steps to secure personal information you submit via the internet, we cannot guarantee the security of data transmitted over the internet. Submission of personal information online is at your own risk.
11.1 We will retain your personal information for only as long as it is required for the purposes for which it was collected, or as required by law.
11.2 We may retain certain records — including employment records, credentialling documentation, immunisation records, and complaint records — for a period beyond the time you are actively engaged as a candidate or client, where we have a lawful purpose to do so.
11.3 When personal information is no longer required, we will securely destroy or de-identify it. If destruction is not immediately practicable, the information will be encrypted or de-identified to prevent unauthorised access.
11.4 You may withdraw your consent to the holding of your personal information at any time by contacting us at inquiry@mediix.com.au. We will cease retaining it as soon as practicable, unless we have a legal obligation to retain it.
12.1 Mediix Recruitment takes reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up to date.
12.2 You have the right to request a correction to any personal information we hold about you. To make a correction request, please contact us at inquiry@mediix.com.au. We will respond within 5 business days.
12.3 If we have disclosed personal information about you that we subsequently correct, we will take reasonable steps to notify the relevant third parties of the correction, where it is practicable and lawful to do so.
12.4 If we do not agree that a correction should be made, we will inform you of our reasons and, upon your request, attach a statement from you to our records noting your claim that the information is inaccurate.
13.1 Subject to the exceptions set out in the Australian Privacy Principles, you have the right to access the personal information Mediix Recruitment holds about you.
13.2 To request access, please contact our Privacy Contact in writing at inquiry@mediix.com.au. You will need to verify your identity. We will respond within 10 business days at no charge to you.
13.3 We may refuse access in certain circumstances permitted by law — for example, where evaluative material was obtained in confidence during a reference check, or where providing access would unreasonably impact the privacy of another individual. If we refuse access, we will provide written reasons.
14.1 Mediix Recruitment complies with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988.
14.2 In the event that personal information we hold is lost or subject to unauthorised access, misuse, or disclosure, we will take immediate steps to contain and rectify the breach and prevent reoccurrence.
14.3 Where a data breach is likely to result in serious harm to any individual whose information is involved, we will notify those individuals and report the breach to the Office of the Australian Information Commissioner (OAIC) as required by law.
14.4 If you become aware of or suspect a data breach involving your information, please contact us immediately at inquiry@mediix.com.au.
15.1 If you believe Mediix Recruitment has interfered with your privacy, you have the right to make a complaint. Complaints should be submitted in writing to inquiry@mediix.com.au.
15.2 When we receive your complaint, we will:
15.3 If your complaint cannot be resolved to your satisfaction, you may refer it to the Office of the Australian Information Commissioner (OAIC):
Website: oaic.gov.au/privacy/privacy-complaints
Phone: 1300 363 992
16.1 We may update this Policy from time to time to reflect changes in our operations, technology, or applicable law. When we do, we will publish the updated Policy on our website at mediix.com.au/privacy and update the effective date.
16.2 Your continued use of our services or continued engagement with us after a policy update constitutes your acceptance of the updated Policy.
